He noted that customer service varies from store to store? You go into a shop, and before you can say "Buzz Off!" a seller question "I can help you?" "No, thanks." "I can help you?" asks another. "No, thanks." "I can help you?" asks a third. When the store runs out of sellers, will get to see the goods. This is called "in your face customer service" Other stores take the opposite approach. When you can not find the right size adapter for your new portable electronic zapper gizmo thingy, you for help in aisle three. No one.
Aisle four? No one yet. rough. Hall five? Nope. Aisle six? Seven? Fifty-six? This is called "a period of service covers the customer." Then there is the computer shop welcomes you with open arms when your lawn tractor begins to sound like a blender prosthesis. "He just needs a routine cleaning. We charge $ 150 for that," the seller says easy.
Then go down the voice. "But you could probably do it yourself." I congratulate you for your kindness. l a smiles proudly. "Yes. I'm by myself. When a client tries to fix something at home, make money much the next day. I think my boss will give me a raise for this? "I call this" do-it-yourself-extortion. "And what about the three companies that came to quote some passages? Everyone looks around, takes some notes and promises to return to us with appointment. We wait. And wait. And wait. We call again the first company that promises to get back to us with your quote.